Quiq reports 12 best practices for call centers to enhance customer service, emphasizing empathy, efficiency, agent training, ...

Located in a humble office space in Aberdeen Proving Ground, the Army’s new Data Operations Center serves as the “9-1-1 for ...

Security Operations Centers (SOCs) are facing unprecedented strain. The newly released State of AI in Security Operations 2025 report from Prophet Security highlights an industry under siege by data ...

Gov. Sarah Sanders got an inside look at Walmart's Global Security Operations Center, the latest addition to their Bentonville Home Office campus. Gov. Sarah Sanders got an inside look at Walmart's ...

Port Authority Transit Corporation (PATCO) on May 7 officially opened an approximately $19.4 million Operations Control Center in Lindenwold, N.J., which it said will serve as the central hub for ...

EdgeConneX Launches Global Training Center to Equip Teams with Cutting‑Edge Data Center Best Practices for the Next Generation of AI Power and Cooling Purpose-built operational training and curriculum ...

The AI Security Institute (AISI) has urged organizations to double down on “cybersecurity basics” and consider harnessing AI to protect systems after testing Anthropic’s latest model. Claude Mythos ...

The U.S. Army launched a new data operations center earlier this month to support the flow of information from the military’s vast troves to commanders and soldiers on the battlefield. The Army Data ...

Security operations centers (SOCs) were originally built around human judgment. Analysts reviewed alerts, correlated signals, and decided how incidents should be handled. For years, that arrangement ...

WASHINGTON, April 3 (Reuters) - President Donald Trump on Friday proposed to begin privatizing airport security operations handled by the Transportation Security Administration, in an effort to save ...

The National Border Security Awards, launched by Homeland Security Today, are a national recognition program honoring outstanding individuals, teams, and organizations advancing the mission of ...

Throw out any ideas that school security rests solely on the back of one department. Keeping students, staff and visitors safe is a collaborative effort, and developing a comprehensive emergency ...