The Internal Revenue Service violated its own policies when it fired thousands of probationary employees earlier this year at ...

More transparency is needed when reporting IRS telephone level of service and average wait time,” the Treasury Inspector ...

The report identifies errors that preceded a historic agency shakeup this year under the Trump administration.

The Treasury Inspector General for Tax Administration said the Internal Revenue Service terminated probationary employees, as ...

The other half that were sent termination notices in February had no performance rating on record, per the Treasury Inspector ...

The IRS broke its own rules when it fired thousands of employees earlier this year on the orders of the Trump administration, ...

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Taxpayers are unable to get through to live help through the IRS's toll-free phone lines, even when the IRS claims its wait ...

The report by the Treasury Inspector General for Tax Administration called on the IRS to include more phone lines and to ...

The bipartisan DETECT Act asks the GAO to report on AI’s potential for empowering the tax agency to identify instances of fraud.

Of those who had received a performance review, 99% of probationary employees the IRS fired were rated “fully successful or better,” an agency watchdog found.

The IRS is discontinuing its self-service kiosk program at Taxpayer Assistance Centers after a review by the Treasury ...