Medical detoxification remains the foundation of safe withdrawal management, yet the center recognizes that recovery extends ...

Move over LAHSA, the LA County launches its new homeless department, the Department of Homeless Services and Housing, ready ...

Opinion: Changing juror dynamics became highlighted during the Covid-19 pandemic and have persisted despite its end. And ...

AI automation has already shown its value for standardized, high-volume processes. Now, genAI and agentic AI can deliver humanlike service in less standardized interactions.

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...