Discover how contact center managers can use gamification strategies - from points and leaderboards to badges and team challenges - to boost agent engagement in training, accelerate skill adoption, ...

Zubrin is a Program Specialist at the Silicon Valley Urban Debate League (SVUDL). The Silicon Valley Urban Debate League (SVUDL) has long been loyal to policy debate, the oldest and most well-known ...

The incorporation of games into everyday life has the power to revolutionize how we learn, work, and engage with technology. Imagine turning education into an epic quest, transforming fitness routines ...

The book You’ve Been Played was written by a software developer who created one of the most popular gamified apps in the world. He writes, “over the years, I’ve found little evidence that most ...

CEO at BrightHR and COO at the Peninsula Group, responsible for the global rollout of HR tech supporting over 100,000 organizations. According to Gallup’s 2023 State of the Global Workplace report, ...

The Fast Company Impact Council is an invitation-only membership community of top leaders and experts who pay dues for access to peer learning, thought leadership, and more. BY Mauro Frota It’s a new ...

Traditional training methods, such as long lectures, boring modules, and passive information delivery, often fail. Such approaches can quickly be overly dreary for the employees, leaving them mentally ...

With U.S. colleges and universities battling enrollment declines, many student affairs officials are turning to gamification platforms to meet students where they are and keep up with the evolving ...

How engaging is your loyalty program? World of Beer’s loyalty program allows customers to collect badges, complete challenges, and climb the ranks of local leaderboards. Beneath all the fun is a ...

Online casinos are increasingly borrowing mechanics from video games, including avatars, missions, and progression systems, to keep players engaged.