Web Help Desk, an online cross-platform service desk management solution, now supports Mac OS X 10.7 Lion. Web Help Desk provides server-side operating system support for Windows Server, Mac OS X, ...
AUSTIN, TX--(Marketwired - Dec 9, 2014) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today introduced new integration between SolarWinds ...
MacsDesign Studio has released Web Help Desk 5.4, a Web application for technical support that’s designed for education and small to medium sized business customers. It’s built with WebObjects 5.1, ...
IT management and help desk software can help maintain the technical side of your business, but costly packages designed for big companies don’t scale well to smaller businesses. I’ve already ...
Web Help Desk 5.1, a Web application for technical support, is now available from MacsDesign Studio. Designed for education and small to medium sized business customers, Web Help Desk is built with ...
A critical vulnerability in a SolarWinds product is being abused in the wild, and now US government agencies have a deadline to patch it or lose it. The US Cybersecurity and Infrastructure Security ...
Security researchers have uncovered a critical-severity vulnerability in one of SolarWinds' most popular software products. SolarWinds' Web Help Desk is a web-based IT service management software that ...
The following are best practices in designing your Service Manage 2010 Environment: Develop policies and procedures for processing incidents and problems. These polices and procedures should leverage ...