Shawna Herrick, a server for the past seven years at the Applebee’s Neighborhood Grill & Bar in St. Petersburg, Fla., is working as many hours as she always has but is bringing home a lot less money.
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Shake Shack embroiled in tipping scandal as customers claim the burger joint is going downhill
Another one of America's favorite chains is slipping in popularity because of tipping. As tipping culture has spiraled further out of control, businesses have begun to implement all kinds of sneaky ...
Emily Standley Allard on MSNOpinion
The tip trap: How America’s tipping culture went off the rails (and what the rest of the world gets right)
From baristas and ride-share drivers to hotel staff, self-checkouts, tipping culture in the U.S. has spiraled beyond ...
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