In October, my colleague Carolyn Duffy Marsan reported on Cummins, an engine manufacturer in Columbus, Ind., that hit $12 billion in revenue this year. Much of its success was attributed to the ...

Every IT executive will tell you that delivery of quality IT services from a user point of view is their highest priority today. Much has been written recently about managing the quality of IT service ...

Six Sigma is largely touted in the business media. More than simply a concept, Six Sigma is a metric, a methodology, and a management system. Since its creation in 1986, it has gained such a solid ...

Organizations aim to improve their processes’ efficiency and effectiveness by reducing waste, which creates a need for experts in project management frameworks and process improvement techniques such ...

“Six Sigma: What’s Beyond the Hype?” will be the focus of a lecture by Roger Hoerl, manager of the Applied Statistics Lab at GE Global Research, 1-1:50 p.m. Thursday, Dec. 8, at Rochester Institute of ...

Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

A business is run on the work of different cross-functional teams with the understanding that each person adds unique expertise and skill sets. Continuing to develop those skills through ...

In October 2001, an article appearing in Managed Healthcare Executive announced the arrival of Six Sigma methodologies in the healthcare sector.[1] While manufacturing industries had verified ...

We have an awesome deal on the Lean Six Sigma & Quality Management Bundle in the Geeky Gadgets Deals store today, you can save a massive 96% off the normal price. The Lean Six Sigma & Quality ...

This is an approach to quality improvement based on the statistical work of Joseph Juran, one of two American pioneers of quality management in Japan. Sigma is a Greek letter used in mathematics to ...