A checkout lane has become a data collection point and that transition is falling variously with the shoppers who previously perceived self-checkout as a mere convenience. The recent transformation of ...

For a while, it seemed as though stores like Walmart and Costco were considering eliminating self-checkout due to customers' complaints about malfunctioning machines and incorrect pricing. But it ...

At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...

Self-checkout was supposed to be the future of fast, frictionless shopping. Instead, it has turned into one of retail’s biggest headaches, with theft spiking just as major chains quietly rip out the ...

At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...

The first self-checkout machine was invented back in 1986, and since then they have been integrated into the framework of the grocery industry. These machines innovated the way we experience grocery ...