The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

Salesforce Inc. today is extending the features of its Service Cloud to better support field service workers like technicians, skilled tradespeople and service and repair technicians. The artificial ...

Salesforce users will now be able to implement Field Inventory applications to integrate field captured, accurate data on the equipment, tools and inventory involved in service work orders and tickets ...

Salesforce has been adding artificial intelligence to all parts of its platform for several years now. It calls the underlying artificial intelligence layer on the Salesforce platform Einstein. Today ...

Salesforce has added new artificial intelligence and analytics capabilities to its Field Service Lightning solution for managing employees, devices and other assets in the field, according to a ...