CHEYENNE -- W. Edwards Deming was a quality control guru who revolutionized the Japanese auto industry after World War II and later used his same management model for the U.S. auto industry. He was ...

As the last few months have progressed and my relationship with Chuck Holland has grown, we have enjoyed exchanging experiences at the Y-12 plant over the years. I well remember Chuck in staff ...

TOKYO — Apollo Tyres Ltd.'s Chennai, India, plant has been awarded the Deming Prize, one of the highest honors for organizations practicing Total Quality Management (TQM). The plant was awarded for ...

MUMBAI, India—When it comes to business excellence, Ceat Ltd. is helping to set the bar. The India-based specialty tire maker received the Deming Grand Prize for total quality management, making it ...

The origins of Total Quality Management and its ability to exceed customer expectations have surprisingly been around for a long time. You can trace its origins to just after World War II, something ...