SAN FRANCISCO--(BUSINESS WIRE)--Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced its partnership with Playvox to add advanced workforce engagement ...

SUNNYVALE, Calif., July 16, 2024 /PRNewswire/ -- Playvox, the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centers, today announced that it ...

Playvox, a provider of software to improve contact center agent performance and engagement, has launched the agent optimization suite with software for quality assurance, performance management, ...

The annual Playvox Partner of the Year Awards for Workforce Engagement Management (WEM) solutions recognize those organizations that exemplify excellence and continue to contribute to industry ...

SUNNYVALE, Calif., May 18, 2021 /PRNewswire/ -- Playvox, the leading CRM-connected omnichannel contact center provider of workforce engagement solutions, today released the findings of its 2021 ...

SUNNYVALE, Calif., April 20, 2021 /PRNewswire/ -- Playvox, the leading CRM-connected omnichannel contact center provider of workforce engagement solutions, today announced the launch of its global ...

Playvox, a provider of workforce engagement management solutions for the digital-first and CRM-centric contact center, has acquired Prodsight, a SaaS provider of AI-driven customer interaction ...

Colombia’s Association of Contact Centers has teamed up with the United States’ HR software firm PlayVox to bolster the skills and productivity of thousands of agents working in its burgeoning call ...

Enterprise SaaS start-up Arcaris today announced the general availability of PlayVox.com, a gamification platform designed to drive efficiencies and stronger agent performance in the contact center.

for digital-first contact and support centers, today announced that it has joined the globally recognized and trusted Amazon Web Services (AWS) Partner Network (APN). AWS partner programs are ...

SUNNYVALE, Calif., March 12, 2024 /PRNewswire/ -- Playvox, the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centers, today announced its ...