An effective performance management program provides a set of guidelines and standards that aim to achieve the employee performance goals of your organization. Performance management also strives to ...

Tasked with measuring and reporting on performance, today’s State and local governments face multiple challenges in how they implement a performance measurement program. It often starts with a general ...

ver the years, the Kennedy School of Government at Harvard has brought together small groups of senior government decision-makers, academics and leaders of relevant organizations for off-the-record ...

Originally published Jan 31, 2021. Updated with new information. Over the past four decades, OpenGov has worked with dozens of municipal governments across the United States, often focusing on setting ...

As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...

Using information technology to measure business performance involves IT systems gathering data and analyzing it. Business performance management systems allow managers to examine details about ...

Every year organisations roll out their refreshed strategies, new KPIs and ambitious goals for the year ahead. But despite the changing pace in work patterns, technology and workforce requirements, ...

Using the Health Plan Employer Data and Information Set (HEDIS), the National Committee for Quality Assurance partners with more than 90% of the nation’s managed care organizations to collect, audit ...

Every person and organization has some familiarity with performance metrics and reporting, yet how to take that experience and apply it to asset management is not straightforward. Looking at industry ...

This year has seen a bevy of new programs and initiatives aimed at moving providers toward a value-based model of care. In February, HHS Secretary Sylvia Mathews announced a major commitment by ...