NatWest Group has announced that it has become the first UK-headquartered bank to work with OpenAI as part of a collaboration that supports its strategic focus on bank-wide simplification, which ...

NatWest and IBM (NYSE: IBM) announced enhancements to the bank’s virtual assistant, Cora, that will use generative AI to provide customers with access to a wider range of information through ...

LONDON--(BUSINESS WIRE)--InMoment®, the leading provider of Experience Improvement (XI)™, is excited to announce that CX Network presented six 2021 CX Elite Awards to InMoment’s customers including ...

Industry giants in CX converged on London this week for Disrupt 2025, the latest leg in Europe's premier digital transformation and innovation programme Disrupt London 2025 demonstrated how leading ...