AI chatbots are supposed to be helpful. A new Stanford study suggests they can be dangerous. Researchers analyzed 391,562 messages across 4,761 conversations from 19 users who reported psychological ...

Many are concerned about the bizarre and truly sinister message. Whether we want to accept it or not, AI technology is here and becoming integrated into our daily lives rapidly. Just over half of all ...

Whether you love or loathe generative AI chatbots, they’re becoming increasingly involved in the business of romance. There's ...

Meta is now testing a way for its AI chatbot to follow up on you, and it will send users unsolicited messages regarding different topics as a way to keep users engaged with the experience. Note that ...

A customer's alarming test of a food delivery chatbot, after a missing order, revealed its apparent inability to process ...

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud. Since Sears is still a trusted ...

The University of Missouri invested $117,100 per year in a three-year contract for a chatbot to improve student communication. In its first year, Roary (the chatbot) identified struggling students who ...

A recent article in the MIT Technology Review details a series of interactions between a user and a chatbot personalized by the user through choices among various options offered by the bot’s ...