NEW YORK — The robots are coming. Lowe’s is testing whether new bots on wheels can improve its customer service, like helping a shopper find a match for something as simple as a nail. Four robots are ...

Lowe’s on Tuesday announced that it soon will add two robots to the customer-service staff at one of its San Jose, California, stores. Called “OSHbot,” the robots will assist customers at the ...

Have you noticed there are fewer staff at some of the large home retail chains? If you haven’t, you, like many, must be ...

An analysis of Google reviews that mention store associates from top retail chains reveals the best and worst in-store customer service. Lowe’s has the top in-store associates across its retail chain, ...

Lowe's – Instacart’s first home improvement partner – is expanding its same-day delivery service with the app nationwide. Lowe's first piloted same-day delivery with Instacart for select markets in ...