REDWOOD CITY, CA--(Marketwired - Feb 16, 2017) - Agiloft, a trusted provider of business process automation software, announced today they will be a Silver Sponsor at "Pink17," the 21st Annual ...

ITIL Service Management and Help Desk Virtual appliance includes LiveTimes’ latest JeOS with symmetric multiprocessing and decreased memory footprint for customers and SaaS providers. LiveTime has ...

LiveTime Adds JeOS VMware Virtual Appliance to its Help Desk and Service Management Suite New Linux based JeOS (Just Enough Operating System) facilitates rapid deployment of enterprise service ...

On June 13, Mercury Interactive announced that it is expanding its reach into the IT services management market. The company is tackling the service desk and has acquired PowerHelp IT software from ...

CA Technologies announced that its CA Service Desk Manager r12.9 has achieved the highest level of certification for PinkVERIFY 2011 from Pink Elephant, an Information Technology Infrastructure ...

The help desk lies at the heart of any organization's IT support effort. One of the biggest challenges for any IT organization is managing -- and paying for -- both hardware and software IT support.