A study tracked purchases at grocery stores during the rollout of self-checkout between 2008 and 2011. Shoppers were significantly more likely to buy stigmatized items—especially condoms and pregnancy ...

Some retailers are removing self-checkout lanes while others limit items. Do you prefer kiosks or cashiers?

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...

Major retailers are adjusting self-checkout systems amid rising theft concerns, shifting customer behavior, and new technology experiments.

Going to the grocery store can be time consuming owing to long lines. That's why self-serve kiosks are great, when they are used properly.