Have you ever experienced that feeling when you encounter a new piece of information that completely shifts your understanding of the world around you? Whether it’s a great book, an enlightening movie ...

The viral revenge song “United Breaks Guitars” turns ten. It was widely reported that within five days of Canadian musician Dave Carroll posting a video for a song called “United Breaks Guitars” on ...

Are holographic greeters the future of customer service? Multiple videos posted to YouTube show a holographic greeter inside a Lowe’s store near Charlotte. CorporalBruno, who uploaded the video, ...

“At Olark, we do All Hands Support. Not just because we need to do support, but because we want everyone in the company to get to know customers. We’re all human beings: we all feel; we all want; we ...

Benevolent by nature, Kartik Jobanputra is a serial entrepreneur and a pro skydiver. He lives life king-size. Founder & MD of smartt-ai.com. Customer service is evolving quickly thanks to the power of ...