The Amazon Connect agent workspace now supports third-party applications. “This allows customers to take either their existing vendor–built solutions, like calendaring applications and analytics apps, ...

SAN MATEO, Calif., April 28, 2022 /PRNewswire-PRWeb/ -- Sendbird, the conversations platform for mobile apps, today announced that Sendbird Chat, a complete in-app chat platform with API, SDK, and ...

We’re broadcasting live from Amazon’s AWS re:Invent conference in Las Vegas this week, kicking off with a CrowdChat to get the conversations rolling. As we outlined in our AWS re:Invent 2013 Resource ...

Slack will run its native voice and video calling capabilities on Amazon Web Services’ Chime platform, part of a “multi-year partnership” for collaboration product development. AWS is already Slack’s ...

Several major services on the web appear to be down, including AWS, Twitch, and PlayStation Network. Xbox Party Chat also seems to be affected by the outage. This is a developing story, and we'll ...

Issues with Amazon's crucial web services business AWS are affecting platforms including Slack, Imgur, and the Epic Games store. Online business communications platform Slack said that it is ...

Sendbird Chat, an in-app chat platform, is now available for purchase in Amazon Web Services (AWS) Marketplace. The listing in AWS Marketplace reinforces Sendbird’s collaboration with AWS. Sendbird is ...