Bots Now Outnumber Humans on the Internet. Here's What That Actually Means ...

AI anthropomorphism is a documented crisis in LLM science: a new Microsoft paper found more than half of 300 studies assumed ...

What happens when you create a social media platform that only AI bots can post to? The answer, it turns out, is both entertaining and concerning. Moltbook is exactly that—a platform where artificial ...

Sky is a chatbot designed to serve as the first line of customer support, responding to concerns within one minute, 24/7.

We need more empirical studies about the impact of generative AI on our mental health. I dissect one recent study to show counterintuitive results. An AI Insider scoop.

Use escalation trigger words. Say “agent,” “representative,” “billing issue,” or “legal concern” — then stop talking so the system flags your request for a human. Keep responses short and direct. Long ...

Shoppers and customers are crying out for real human connections – they only want to use AI as a discovery layer, much like ...

Philippine fintech company Skyro has cut its customer support costs per user by 66 percent after deploying an artificial ...